Ender Turing SaaS B2C Analysis
by Lidiia Suslova
- Awarded April 15, 2026
- CLIENT: Ender Turing
- 5.592
Ender Turing is a cloud based software platform for the analysis of customer service conversations. Calls and chats are scored automatically by artificial intelligence, which shortens quality assurance routines. Natural language processing supports text classification, sentiment analysis, entity recognition, translation and summarization. Custom models can be built with a drag and drop interface, and pre-trained models can be added to other applications. Flexible filters, custom scorecards and data visualization help supervisors monitor interactions.
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